Privacy Policy and Cookies Policy

This Privacy Policy and Cookies Policy explains how OPES AI LTD collects, uses and protects personal data when you visit the Opes website, join the waitlist, or otherwise interact with us.

This policy applies to the Opes website and the Opes waitlist. The Opes app will have its own privacy policy when it launches.

1. Who we are

OPES AI LTD
Company number: 16411907
Registered office: 60 Tottenham Court Road, Suite 770gca, London, England, W1T 2EW
Contact email: info@opes-app.com

For the purposes of UK data protection law, OPES AI LTD is the controller of the personal data described in this policy.

2. What this policy covers

This policy explains:

• what personal data we collect through the website and the waitlist;
• how and why we use it;
• the legal bases we rely on;
• who we share it with;
• how long we keep it;
• your rights;
• how we use cookies and similar technologies.

3. Personal data we collect

We may collect and use the following categories of personal data.

A. Information you provide directly

We may collect:

• your email address and the country you live in when you join the waitlist;
• any information you choose to include if you contact us.

B. Technical information collected automatically

When you visit the website, we and our hosting, security and analytics providers may automatically collect limited technical data such as:

• IP address;
• browser type and version;
• device type;
• operating system;
• pages viewed and timestamps;
• the website that referred you;
• basic server and security logs.

4. How we use your personal data

We use personal data for the following purposes.

A. To operate and secure the website

We use technical data to run the website, maintain security, prevent abuse, troubleshoot issues, and improve performance.

Legal basis: legitimate interests, namely running and securing our website and services.

B. To manage the waitlist

If you submit your email address and country, we use them to add you to the Opes waitlist, manage pre-launch interest and understand where interest in Opes comes from.

Legal basis: legitimate interests, namely managing pre-launch interest and responding to requests to join the waitlist.

C. To send launch-related communications you asked for

If you join the waitlist, we may use your email address to send you launch-related emails, such as confirmation of your waitlist sign-up and an email when the app becomes available.

Legal basis: legitimate interests, namely responding to your request to hear about the launch of Opes.

D. To understand and improve the website

We use website analytics to understand how the website is used, such as how many people visit and which pages they view, so we can fix errors and improve it.

Legal basis: legitimate interests, namely maintaining and improving our website.

E. To send broader product news or marketing updates

We will only send broader promotional or marketing emails, such as newsletters or product updates beyond the launch notification, where we have an appropriate legal basis to do so. Where required, this will be your consent.

Legal basis: consent, where required by law.

F. To comply with legal obligations and protect our rights

We may use personal data where necessary to comply with legal or regulatory obligations, handle claims, enforce our terms, and protect our business.

Legal basis: legal obligation, or legitimate interests where appropriate.

5. Marketing emails and waitlist communications

If you provide your email address to join the waitlist, we may contact you about your waitlist status and the launch of Opes.

We do not intend this waitlist sign-up, by itself, to mean consent to receive all future marketing. If we want to send broader promotional emails or regular updates beyond what you specifically asked for, we will ask separately where required.

You can ask us to stop using your email for waitlist or launch communications at any time by contacting us at info@opes-app.com or by using the unsubscribe option in the relevant email, where available.

6. Who we share your personal data with

We may share personal data with trusted third parties where necessary for the purposes described above, such as:

• website hosting and infrastructure providers;
• website analytics providers;
• email delivery or waitlist management providers;
• IT, security and support providers;
• professional advisers, such as lawyers, accountants or auditors;
• regulators, courts, law enforcement or public authorities where required by law.

We do not sell your personal data.

7. International transfers

Some of our service providers may process personal data outside the United Kingdom.

Where we transfer personal data internationally, we will take steps to ensure that it is protected appropriately under applicable data protection law. This may include relying on an adequacy regulation or using approved contractual safeguards where required.

8. How long we keep personal data

We keep personal data only for as long as reasonably necessary for the purposes described in this policy.

For waitlist details (your email address and country), our current approach is:

• we keep them while the waitlist is active;
• we may keep them after launch to manage launch communications and related records;
• we may delete them sooner if you ask us to do so or unsubscribe;
• we may keep them longer where necessary for legal, regulatory or evidential purposes.

We may keep some information for longer where necessary for legal, regulatory, security, fraud prevention, dispute resolution, accounting, or backup purposes.

9. Data security

We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

10. Cookies and similar technologies

Cookies are small text files placed on your device when you visit a website. Similar technologies can also be used to store or access information on your device.

UK rules generally require websites to clearly explain cookies and, for non-essential cookies, get consent before setting them. Strictly necessary cookies are the main exemption.

10.1 Cookies we currently use

At the date of this policy, we only intend to use strictly necessary cookies and similar technologies required for:

• website security;
• basic website functionality;
• load balancing.

These cookies do not require consent where they are strictly necessary, but we still describe them here for transparency.

10.2 Website analytics

We use Cloudflare Web Analytics to understand how the website is used. It tells us the number of visits, which pages are viewed, which website referred you, your country, your browser and device type, and how quickly pages load.

Cloudflare Web Analytics does not use cookies or local storage, does not store anything on your device and does not track you across other websites. Cloudflare processes this data on our behalf.

10.3 Non-essential cookies

We do not set non-essential analytics, advertising or tracking cookies on the website, and we do not use advertising or tracking pixels. We will not do so unless and until:

• we clearly tell you about them; and
• we obtain any consent required by law before they are set.

If this changes, we will update this policy and, where required, provide a cookie choice tool or banner.

10.4 Managing cookies

You can usually control cookies through your browser settings. Blocking some cookies may affect how the website works.

If we later introduce non-essential cookies, we will also provide appropriate controls to accept or reject them where required.

11. Your data protection rights

Under applicable data protection law, you may have the right to:

• request access to your personal data;
• request correction of inaccurate personal data;
• request deletion of your personal data;
• request restriction of processing;
• object to processing based on legitimate interests;
• request portability of personal data, where applicable;
• withdraw consent at any time where processing is based on consent.

Where we rely on legitimate interests, you have the right to object to that processing.

You also have the right to complain to the UK Information Commissioner’s Office if you believe your personal data has been handled unlawfully.

To exercise your rights, contact us at:
info@opes-app.com

12. Children

The Opes website and waitlist are intended for people aged 18 and over.

We do not knowingly collect personal data from anyone under 18. If you believe someone under 18 has provided us with personal data, please contact us and we will take appropriate steps to delete it.

13. Third-party websites and services

The website may contain links to third-party websites or services. If you follow those links, those third parties will have their own terms and privacy policies.

We are not responsible for their content or practices.

14. Changes to this policy

We may update this policy from time to time.

The latest version published on the website will apply. If we make material changes, we will take appropriate steps to bring them to users’ attention where required.

15. Contact us

If you have any questions about this policy or want to exercise your rights, contact us at:

info@opes-app.com

OPES AI LTD
60 Tottenham Court Road
Suite 770gca
London
England
W1T 2EW